Hello Reiss,

I am guessing that you probably get a disproportionate share of complaints versus compliments, given human nature, so I wanted to say...

I f#cking love our Londinium.

It looks great - Your design is elegant and functional. It is simply among the very best looking machines on the market. My wife and I are both students of design (me as an avid amateur and her, with an MFA) and we both agree on this. I'll admit that I have a thing for wenge. I bought about 400 board feet of 10/4 (63mm) wenge, cheap, over 10 years ago, awaiting a deserving project.

I love how the machine feels, both in the tactile and the mechanical senses.

The coffee is wonderful. I just bought a 1 pound, Korean-made roaster that I am looking forward to firing up.

My wife never used the other machines we have had - neither the Silvia (I was in the coffeegeek circa 1999 espresso machine first wave), nor the Bezzerra, even though she was a barista many years ago.

We are both excited when we wake up, thinking immediately of the delicious coffee we will make on our delightful machine.

Have a great weekend,

John