By the way, I SHOULD also say: I have owned quite a few machines over the years: pumps, spring levers, manual levers, even (ugh) a full automatic. I want to reiterate something I have said before: 1) I have never owned a machine that has been as easy and consistent to use, and produced such wonderful shots, regardless of the errors I make in bean storage, dose, grind, tamp, or preinfusion. 2) I have never experienced better support from ANY manufacturer or supplier of ANY device/equipment/service I have purchased than the support you provide. Your timely, considerate, thoughtful, personal support puts Londinium head and shoulders above any other manufacturer or dealer I have done business with. I am sure you are tired of hearing from those of us who have experienced problems with seals and high lever catch, but you have stayed the course, analyzed the problem, and offered us a solution graciously. I am confident the new seals will solve the problem. In the meantime, I will try the PFTE tape stopgap measure. THANK YOU.

On Sat, Sep 10, 2016 at 8:52 PM, Mark Israel <bozan**********@gmail.com> wrote:
Did I see that the new custom seals are coming? Just want to get some ASAP. Thanks. Mark.