Knowledgebase
The knowledgebase contains a detailed (and rapidly growing) set of self-help articles that provide solutions for the most common problems LONDINIUM espresso machine users face. This should usually be your first port of call.
Instruction manuals for all machines are also located here
Ticket system
If your question isn't covered by the knowledgebase, then you may need to open a ticket.
The ticket system makes sure we don't miss an important question as well as keeping a record of any problems your machine may have experienced.