Richard Wendell replied the topic: Please FaceTime/Skype
I just wanted to thank you, again, for facetiming with me to lead me through installation of the new safety valve. It was a pleasure getting to know you and I learned quite a bit in the process.
For those customers who might be shy about face timing with Reiss, I encourage you to take him up on this offer. Reiss is highly available and even enjoys helping customers with their issues. I wish other manufacturers would offer such an phenominal level of service.