News

We've got a new subscription based foreign currency feed

by Reiss Gunson on Saturday, 23 June 2018 15:22

its fast and its frequent in reflecting the lastest pricing movements in all the foreign currencies we price in, at least relative to what we have been struggling with to date

we hope this makes your buying experience a little bit easier

Halcyon days

by Reiss Gunson on Monday, 18 June 2018 22:07

i realised today that i haven't posted anything here for a while and that's because i havent got much to say

its summer in the northern hemisphere and england is coasting towards the big summer tournaments like queens and wimbledon, lords, and the music festivals, goodwood, etc, etc - an enormous array of activities for every conceivable interest

you will notice that we have disposed of our coffee roasting operations, no longer sell grinders of any stripe, and no longer stock a number of third party products

a primary task in 2018 is to focus the business on our core activities with a view to improving our efficiency

if you are pondering the purchase of our Ancap porcelain cups now is the time to strike as we will not be ordering more once current stocks are gone, likewise for the Espazzola

both a brilliant products but holding third party products have proven to be more trouble than it is worth; this is no reflection on the quality of the goods, nor the people who supply them, it is simply a reality of commercial life

going forward our focus is to have all models of our machines in stock ready to despatch with DHL Express all the time, and similarly for all spares parts that these machines need

this also frees up a lot of my time to focus on customer support which is not currently a significant issue, but i anticipate that is will be with the release of the LONDINIUM C (LC), a less expensive machine than the LONDINIUM R that will result in higher sales volumes and an attendant higher number of customer contact hours, so 2018 is all about getting the business in shape for the impact of the LC as we dont want to be swamped by a higher number of customer contacts that will inevitably result from a less expensive product

anyway, if you are pondering a LONDINIUM machine purchase these halcyon days of summer are the time to pull the trigger rather than the week before thanksgiving when you absolutely have to have it for thanksgiving dinner

i have a few purchasers of secondhand londiniums ask if they are able to sign up for full owner access on our website and the answer is always an unqualified yes

from time to time we see purchasers of second hand machines take their struggles directly to other forums without contactng us and it is difficult to watch them receive either no helpful guidance or guidance that is well intended but incorrect

if you want to get the best out of your londinium machine, whether it is new or second hand, come to our forum first.  there are now a lot of LONDINIUM machines in the wild so you might be surprised just how close you have another LONDINIUM owner

kind regards

 

reiss.

Mater pressure switches back in stock

by Reiss Gunson on Friday, 18 May 2018 22:59

We are busy getting some of the otherwise complete machines out the door today, the balance will despatch on monday

If you are awaiting just the Mater pressure switch itself, please get in touch as i am now in a position to help

kind regards

 

reiss.

Mater pressure switches are expected to arrive with the factory Thursday, 17 May 2018

by Reiss Gunson on Tuesday, 15 May 2018 22:25

I have spoken with the factory just now and the pressure switches left Italy on monday and are expected this Thursday

The plan is to get the LR awaiting these pressure switches out the door this Friday

If you have questions, please feel free to contact me

The pressing issue this week is to get some more Mater pressure switches

by Reiss Gunson on Monday, 14 May 2018 15:24

Key contacts are back from holiday this week and i have also sourced some from a third party as emergency back up, so one way or another we will get at least some Mater pressure switches in stock this week

This has the highest priority this week and i will post an update here as soon as the UK open for business today, monday 14 May

 

reiss.

Unicorn sighted: Kafatek Max

by Reiss Gunson on Monday, 14 May 2018 15:19

We have new stock of distribution funnels

by Reiss Gunson on Wednesday, 02 May 2018 14:03

We finally have new stock of the distribution funnels and are working to clear the back orders containing these items quickly

I apologise for this disruption to getting orders out in a timely manner

Feel free to email me if you have any concerns

 

Kind regards

 

Reiss.

IMS filter baskets are now in stock

by Reiss Gunson on Tuesday, 01 May 2018 09:36

After a rather long wait we are pleased to announce that we have just added an IMS basket to our offering

You can find it here; https://londiniumespresso.com/store/accessories/p-264-ims-filter-basket-b702tfh26-rated-dose-18-20g

If you are considering the purchase of one of our machines we recommend this basket as an optional extra as it is of greater capacity than the basket that is supplied with the machine

Distribution funnels have been sent to the polishers

by Reiss Gunson on Wednesday, 25 April 2018 22:09

for those of you wondering where your distribution funnel is, i am pleased to inform you that they have been sent to the polishers and we are chasing hard - i would expect to see them in a day or two and as soon as they arrive we will start booking them out

i apologise for stocking out of this item; we have take action to ensure to minimise the risk of it happening again

kind regards

 

reiss.

How to find a steam leak?

by Reiss Gunson on Thursday, 19 April 2018 10:26

Its low tech, but it works; a roll of aluminium kitchen foil - ideally use just the former after the aluminium has been all used, or a cling film former, or a baking paper former, etc

Place one end where you think the leak is and the other end to your ear

If you are using a former with aluminium foil still on it, it is safest to unplug the machine first as you are using electrically conductive material

using one of these formers will allow you to quickly locate the source of the leak

the two main culprits are of course the safety valve and the anti-vac valve - it is highly unlikely that you will have a leak at a fitting