Unfortunately there will be a number of you wondering why your parts orders have not yet shipped
In all cases this is due to your order containing one or more group seals, an item that we have carelessly stocked out of and do not expect fresh stock until 25 June.
The moment the group seals arrive i will book your order out on DHL Express and it will be delivered to you in 2-3 days in almost all cases
I apologise for the inconvenience this will undoubtedly be causing some of you
the timely order fulfilment of machines continues and is unaffected by the above issue
kind regards
reiss.
Good afternoon!
I have just placed an order for parts for my Londinium R. I love this machine. We have it in our coffee shop in Jos, Nigeria and it has been incredible! We are the only coffee shop in town with real coffee and for the expat community here it has been a godsend!!!!
Thank you,
Jocelyn
Reiss,
Just a note to let you know that I am very happy and impressed with the R. I was expecting to keep my LaMarzocco GS3 for daily/early morning use and use the R on weekends or whenever I had more time but that hasn’t been the case. I haven’t used the GS3 since I started using your machine. It’s a lot quicker and easier than I expected and the shot quality is excellent.
It’s a brilliant machine!
One issue to make you aware of, the glue that holds the chrome cover to the plastic top of the water fill isn’t holding up. Not sure if it’s due to heat & moisture because the glue is still tacky and the chrome will adhere if you push the parts together but it keeps separating after it’s been sitting in place. No big deal but something I thought you should know.
Brian
on 17 march this week i ordered 2Kg of roasted coffee from Gardelli coffee roasters in Bologna, Italy and it will be delivered to me today, 21 march just 4 days later in Auckland, New Zealand
the coffee had to be roasted on 18 march and then it was collected by DHL, so just 3 days for the element that DHL had involvment with
similarly we have a couple of kilos coming from Tim Wendelboe coffee roasters in Oslo, Norway at the same time and that is expected to arrive tomorrow, friday 22 march
sure, you pay for this expedited delivery, but previously it was simply not possible to enjoy goods from all corners of the world as they would deteriorate by the time they arrived
more and more we are moving to a society where we are globally connected, yet we can also get the globe to come to us
previously unless you lived in one of the major cities of the world, or in Europe, it was not easy to access good espresso on a daily basis, but we have designed a range of machines at londinium that you are able to maintain yourself if you posses basic handyman skills and a basic set of metric tools
for tasks with more steps we will produce a video and place it in the permanent file for machine owners to refer to
we are always available via WhatsApp or Facetime to connect to you with HD video and provide one on one support. how can we offer this? we are simply taken up on this offer so rarely that on the rare occasion when it is needed we are available
with DHL not one consignment has gone missing and we have never had any of our current product range damaged in transit
as with any business, occasionally an item is missing from a consignment or different from what was ordered; in all such situations the correct items are also sent to you on DHL Express at our cost so you are not waiting weeks or even months for parts
with the digital pressure transducer on our LONDINIUM R it can now mimic the flexibility of our LONDINIUM I/II/III range
if you wish it to perform as a traditional italian dipper design you can dial the pre-infusion pressure all the way back to 1.0 bar or even less and this will optimise the machine for dark traditional roasts
conversely if you want to run a super light nordic roast you can set the pre-infusion pressure as high as 6 bar at the puck and under this setting even filter roasts will produce espresso
a good middle of the road setting is 3 bar which will suit most modern roasts as a starting point and you can fine tune it from there
if you spend most of your day at home the LONDINIUM R is the perfect machine for you
