News

Customer feedback from Nigeria -

by Reiss Gunson on Tuesday, 11 June 2019 11:07

Good afternoon!
I have just placed an order for parts for my Londinium R. I love this machine. We have it in our coffee shop in Jos, Nigeria and it has been incredible! We are the only coffee shop in town with real coffee and for the expat community here it has been a godsend!!!!
Thank you,
Jocelyn

Another customer writes from the USA...

by Reiss Gunson on Saturday, 18 May 2019 10:56

Reiss,

Just a note to let you know that I am very happy and impressed with the R. I was expecting to keep my LaMarzocco GS3 for daily/early morning use and use the R on weekends or whenever I had more time but that hasn’t been the case. I haven’t used the GS3 since I started using your machine. It’s a lot quicker and easier than I expected and the shot quality is excellent.

It’s a brilliant machine!

One issue to make you aware of, the glue that holds the chrome cover to the plastic top of the water fill isn’t holding up. Not sure if it’s due to heat & moisture because the glue is still tacky and the chrome will adhere if you push the parts together but it keeps separating after it’s been sitting in place. No big deal but something I thought you should know.

Brian

One of my customers flagged this up and i thought you might enjoy it

by Reiss Gunson on Wednesday, 24 April 2019 21:42

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Spring 2019 in Nagasaki, from one of our customers in Japan:

by Reiss Gunson on Monday, 08 April 2019 22:27

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With DHL the world comes to your door

by Reiss Gunson on Thursday, 21 March 2019 13:22

on 17 march this week i ordered 2Kg of roasted coffee from Gardelli coffee roasters in Bologna, Italy and it will be delivered to me today, 21 march just 4 days later in Auckland, New Zealand

the coffee had to be roasted on 18 march and then it was collected by DHL, so just 3 days for the element that DHL had involvment with

similarly we have a couple of kilos coming from Tim Wendelboe coffee roasters in Oslo, Norway at the same time and that is expected to arrive tomorrow, friday 22 march

sure, you pay for this expedited delivery, but previously it was simply not possible to enjoy goods from all corners of the world as they would deteriorate by the time they arrived

more and more we are moving to a society where we are globally connected, yet we can also get the globe to come to us

previously unless you lived in one of the major cities of the world, or in Europe, it was not easy to access good espresso on a daily basis, but we have designed a range of machines at londinium that you are able to maintain yourself if you posses basic handyman skills and a basic set of metric tools

for tasks with more steps we will produce a video and place it in the permanent file for machine owners to refer to

we are always available via WhatsApp or Facetime to connect to you with HD video and provide one on one support.  how can we offer this?  we are simply taken up on this offer so rarely that on the rare occasion when it is needed we are available

with DHL not one consignment has gone missing and we have never had any of our current product range damaged in transit

as with any business, occasionally an item is missing from a consignment or different from what was ordered; in all such situations the correct items are also sent to you on DHL Express at our cost so you are not waiting weeks or even months for parts

with the digital pressure transducer on our LONDINIUM R it can now mimic the flexibility of our LONDINIUM I/II/III range

if you wish it to perform as a traditional italian dipper design you can dial the pre-infusion pressure all the way back to 1.0 bar or even less and this will optimise the machine for dark traditional roasts

conversely if you want to run a super light nordic roast you can set the pre-infusion pressure as high as 6 bar at the puck and under this setting even filter roasts will produce espresso

a good middle of the road setting is 3 bar which will suit most modern roasts as a starting point and you can fine tune it from there

if you spend most of your day at home the LONDINIUM R is the perfect machine for you

A weekend away in Northland, New Zealand

by Reiss Gunson on Tuesday, 05 March 2019 13:25

The Monolith Max 98mm flat burr grinder in action:

by Reiss Gunson on Sunday, 24 February 2019 14:15

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The best speciality coffee grinder in the world?

by Reiss Gunson on Saturday, 23 February 2019 01:09

tidy once again

by Reiss Gunson on Thursday, 14 February 2019 23:44

A Valentine's day present for my LONDINIUM R

by Reiss Gunson on Thursday, 14 February 2019 23:39

now that we have caught up there is a production version of the digital pre-infusion kit for my LONDINIUM R

it's time to fit it and get the panels back on