News

As time permits i am trying to clean up the parts section of the website

by Reiss Gunson on Saturday, 14 October 2017 13:35

its mind numbingly boring, but i am aware that the quality of the images and the location of some of the parts in the Parts section of the website is poor

whenever i have a few spare hours i am gradually cleaning this up, in particular the components that make up the plumbing kit

for example, we have drawn up an adaptor part that is 1/8"BSP female on one end going to 3/8"US compression thread male on the other

this will allow customers in the USA to buy this adaptor and thread directly onto the end of it a locally sourced stainless steel braided hose with 3/8"US compression fittings on each end and thread it straight on; easy!

if you are interested in a Compak E8 in 110V or 230V we currently have a free delivery offer on those items and also the excellent Tonino colourimeter which i have found to be invaluable when discussuing roasting profiles with other roasters remotely - it removes a lot of the guess work and enables more meaningful comparisons to be quickly made

i am also planning to enhance the owners manual with the addition of more images, something i have been meaning to do for a while

if you find bugs in the new website let us know - there are still plenty - and we will add them to the hit list

kind regards

 

reiss.

If you have an open order with a LONDINIUM distribution tool in it:

by Reiss Gunson on Saturday, 14 October 2017 13:08

as a result of bringing the production of the LONDINIUM distribution tool in house we have stocked out.  we expect to have lots of stock in 7-10 days, at which point we will fill all the open orders with londinium distribution tools in them

machine orders continue to be despatched and i will send the distribution tool along on a separate DHL Express airway bill as soon as the distribution tools are back in stock

kind regards

 

reiss.

LONDINIUM distribution tool enters production

by Reiss Gunson on Thursday, 05 October 2017 13:20

Replacement membranes for the Espazzola are now available

by Reiss Gunson on Sunday, 01 October 2017 12:48

We now use Sirai inlet solenoid valves

by Reiss Gunson on Sunday, 01 October 2017 12:45

We are aware that our website doesnt like iOS 11 and we will have it fixed in a few hours

by Reiss Gunson on Friday, 22 September 2017 00:56

However it is functioning correctly, albeit not perfectly yet, on OSX devices

De-risk your LONDINIUM machine purchase

by Reiss Gunson on Sunday, 17 September 2017 16:04

So, you've heard of LONDINIUM from a friend, or stumbled across it on the web, but it feels like a leap of faith to buy one of our espresso machines sight unseen, a brand you hadnt heard of before

We fully understand your apprehension and for that reason we have developed what you might like to think of as a pilot product

For a modest outlay you can purchase the LONDINIUM distribution tool and if you do not already have one, our distribution funnel so the coffee doesnt end up all over your bench

If the LONDINIUM distribution tool does not dramatically improve both the quality and consistency of your extractions with your existing espresso machine, just walk away; dont purchase our espresso machine

Try the LONDINIUM distribution tool as a pilot purchase, a taste of just of how consistently good and easy your espresso making can become with a LONDINIUM lever espresso machine

Alternativley, you can arrange a real time demonstration of any of the products on our website via Facetime (This email address is being protected from spambots. You need JavaScript enabled to view it.) - we will be pleased to demonstrate every aspect of the machine that you ask to see 

 

Articulating our offer more clearly

by Reiss Gunson on Friday, 15 September 2017 23:08

Today we are pleased to announce that our new website now detects for a good number of countries which country you are in (more to be added soon)

As a result we are able to automatically present the website to you in the currency of the country that you are logging in from

Secondly, this functionality allows us to correctly present the products with or without sales tax (VAT), which we must charge on shipments to any EU country, unless you are VAT registered in that country and you pass our validation tests on your VAT registration number (and it is not being shipped to the UK)

This allows people in EU countries to see our products with tax included in the price and people from outside the EU to see out products with tax excluded, as they will be taxed at the border of thier country for any purchase of significant value (generally not parts, but almost always machine purchases)

Finally if you place a machine in the shopping cart you will see that today we have added functionality that adds in all the free products that are supplied with every new machine so you are very clear on what you will receive (we still need to add this for the LONDINIUM I/II/III, but it is in place for the LONDINIUM R today

there are many cosmetic issues that i expect will take more than a month to iron out, but we are addressing the issues in order of priority, and in particular the functionality that we have wanted to introduce for some time but have been prevented from doing so until we migrated from our old webstore platform to this new one

Expect to see further enhancements to the website roll out over time.  I am acutely aware that we need to significantly improve the images we use for our spare parts, for example, but this will take some time to execute, but little by little we are moving the pieces into place

have a good weekend

reiss.

Articulating our offer more clearly

by Reiss Gunson on Friday, 15 September 2017 23:07

Today we are pleased to announce that our new website now detects for a good number of countries which country you are in (more to be added soon)

As a result we are able to automatically present the website to you in the currency of the country that you are logging in from

Secondly, this functionality allows us to correctly present the products with or without sales tax (VAT), which we must charge on shipments to any EU country, unless you are VAT registered in that country and you pass our validation tests on your VAT registration number (and it is not being shipped to the UK)

This allows people in EU countries to see our products with tax included in the price and people from outside the EU to see out products with tax excluded, as they will be taxed at the border of thier country for any purchase of significant value (generally not parts, but almost always machine purchases)

Finally if you place a machine in the shopping cart you will see that today we have added functionality that adds in all the free products that are supplied with every new machine so you are very clear on what you will receive (we still need to add this for the LONDINIUM I/II/III, but it is in place for the LONDINIUM R today

there are many cosmetic issues that i expect will take more than a month to iron out, but we are addressing the issues in order of priority, and in particular the functionality that we have wanted to introduce for some time but have been prevented from doing so until we migrated from our old webstore platform to this new one

Expect to see further enhancements to the website roll out over time.  I am acutely aware that we need to significantly improve the images we use for our spare parts, for example, but this will take some time to execute, but little by little we are moving the pieces into place

have a good weekend

reiss.