If you are unsure what level of sales tax and duty you may be liable for when your machine arrives in your country, this calculator is useful;
https://customsdutyfree.com/duty-calculator/
use the following information;
1. Unlike the competition we have an hourly feed to the currency markets and our non-GBP pricing updates hourly. If you are considering a purchase in a currency other than GBP do check our pricing regularly as the sterling has weakened to USD1.20
2. Whilst many Italian and Spanish suppilers of components for espresso machines have closed operations for a month or so as a mark of respect for COVID-19 we have good stock levels of all the components we need to build our machines
2a. If at some future date you placed an order with us and we were unable to supply the machine in a timely manner as a result of having run out of components that needed to be sourced from Europe we would be very happy to cancel your order and refund you immediately in full
3. I am aware that many of you believe the LC machine will never see the light of day, and indeed i have shared your view on occasions. However with the impact of COVID-19 i am hopeful that we might get it to market sooner rather than later, by which i do not mean imminently, but i am now confident that we will get it to market this year as i think some capacity in the development team at our manufacturer will become available by the end of April
4. We expect the wireless dongles to be ready imminently, we are waiting for the final version of the app to be released to us
5. I am aware that our website has quite a few quirks that we are working on resolving; if you experience an issue please contact us and we will do our best to resolve it
kind regards
reiss.
i see GBP has traded as low as 1.251 against the USD today; this drop is reflected within the hour on this website as we pay for a foreign currency feed to update our non sterling prices for you; grasp the opportunity
we make our machines in Birmingham, England and at the time of writing we do not have any supply chain issues
kind regards
reiss.
it has taken us a few weeks, but as far as we are aware the login issues that we have been wrestling with post migration on this new site are now resolved
let us know if you strike trouble
kind regards
reiss.
you may have noticed that we have added a new web store this week
hopefully you find it an improvement
we still have to pretty it up a bit, so please bear with us in that regard
we are also going to upgrade the forum to something that is much cleaner and simpler to use
indeed we have many good things to bring you in the next few weeks
kind regards
reiss.
We can connect to the DHL pricing server again
nothing changed on this side as far as I am aware, so I suspect DHL had a major outage over the weekend
apologies for the inconvenience
reiss
we are aware that we have an issue with our website, and as a result no shipping rates are currently available
we are working to get this fixed as quickly as we can, hopefully today
orders already placed are not affected - i can book them out on DHL in the normal way
i apologise for the inconvenience
for those of you wondering, the production batch of wireless dongles have been made; the Blynk app guys are now integrating our code into their app so we are almost there
kind regards
reiss.
We look forward to sharing an exciting 2020 with you - the first thing out of the blocks should be the wireless dongle later this month, which plugs into all LR machines that have the digital pre-infusion module
Today we will submit the orders that have been placed over the holiday period to the factory and depending on the extent of the backlog we may get some of them out the door today
We hope you have had a refreshing holiday
kind regards
reiss.
My personal favourite roast of 2019 would be https://coffeesupremeshop.com/products/papua-new-guinea-wahgi-highlands-filter
It has been classified as a filter coffee, but dont let that deter you from buying it as a single origin third wave espresso roast
the flavour notes on the bag are accurate, which isnt always the case, and i award it extra points for being so far from what most people expect a coffee from Papua New Guinea to taste like
this coffee really does have the taste of tropical fruits, there is a lot of complexity and a lot of body; it is sweet and clean; im struggling to think of a criticism
if you live in new zealand or australia and you are into your speciality espresso you need to try this roast
personally i think that any region in the tropics with the right invesment of knowledge and capital has the capability to yield exceptional coffee, and i would like to see this occur in papua new guinea in this coming decade as it is the closest coffee growing to australia and new zealand
i hope 2019 has been good to you
we are working on a number of projects that we look forward to offering to you in 2020, so there is a fair bit of anticipation building here
enjoy these days of relaxation, we are around to help if you need support
