General update

by Reiss Gunson on Wednesday, 18 March 2020 13:57

1.  Unlike the competition we have an hourly feed to the currency markets and our non-GBP pricing updates hourly.  If you are considering a purchase in a currency other than GBP do check our pricing regularly as the sterling has weakened to USD1.20

2.  Whilst many Italian and Spanish suppilers of components for espresso machines have closed operations for a month or so as a mark of respect for COVID-19 we have good stock levels of all the components we need to build our machines

2a.  If at some future date you placed an order with us and we were unable to supply the machine in a timely manner as a result of having run out of components that needed to be sourced from Europe we would be very happy to cancel your order and refund you immediately in full

3.  I am aware that many of you believe the LC machine will never see the light of day, and indeed i have shared your view on occasions.  However with the impact of COVID-19 i am hopeful that we might get it to market sooner rather than later, by which i do not mean imminently, but i am now confident that we will get it to market this year as i think some capacity in the development team at our manufacturer will become available by the end of April

4.  We expect the wireless dongles to be ready imminently, we are waiting for the final version of the app to be released to us

5.  I am aware that our website has quite a few quirks that we are working on resolving; if you experience an issue please contact us and we will do our best to resolve it

kind regards



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